Terms & Conditions

1. Acceptance of Terms

By accessing and utilizing LifelinePhoneService.org (“the Website”), you agree to be bound by these Terms and Conditions. Our organization provides navigational tools and educational resources to assist households in accessing federal connectivity benefits. If you do not agree with any part of these terms, you must discontinue use of our site and services immediately.

2. Description of Services & Independence

LifelinePhoneService.org operates as an **independent resource center and referral organization**.

When you use our navigator to select a provider, the final enrollment, device delivery, and monthly service are managed entirely by the authorized carrier you choose. We are not responsible for the performance, signal strength, or billing practices of those third-party providers.

3. Eligibility Representation

When using our eligibility navigator, you represent and warrant that:

• All information you provide is accurate and truthful.
• You are the head of your household or an authorized representative.
• You understand that federal law limits Lifeline and ACP benefits to **one per household**.
• You acknowledge that submitting fraudulent information to a government program can result in federal penalties.

4. Intellectual Property

All content published on this Website, including our proprietary “Benefit Navigator” logic, organizational reports, guides, and visual design elements, is the intellectual property of LifelinePhoneService.org.

• You may use our resources for personal, non-commercial purposes only.
• Reproduction, scraping, or distribution of our provider comparison data without express written consent is prohibited.

5. Limitation of Liability

LifelinePhoneService.org provides all information on an “as-is” basis. While we strive for absolute accuracy in our provider audits, we do not guarantee:

• The real-time inventory status of free phones from third-party carriers.
• The specific signal strength in your geographic region.
• The continued funding of federal programs (Lifeline/ACP) by the US government.

In no event shall our organization be liable for damages resulting from your use of the site or the services provided by the carriers we refer you to.

6. User Responsibilities & Compliance

As a user of federal benefits, you acknowledge the following organizational guidance:

• The 30-Day Rule: You must use your free service at least once every 30 days to remain compliant.
• Annual Recertification: You are responsible for responding to recertification requests from the National Verifier to maintain your subsidy.
• Change of Status: You must notify your service provider within 30 days if you are no longer eligible for the program.

7. External Links & Third Parties

Our Website contains links to official government portals (USAC, FCC) and authorized carrier websites. LifelinePhoneService.org does not control these external platforms and is not responsible for their content or privacy practices.

8. Governing Law

These Terms and Conditions shall be governed by and construed in accordance with the laws of the United States and the specific state regulations applicable to our organizational registration.