We are here to help you understand federal eligibility requirements and connect you with authorized providers. For service-specific issues, please see our guidance on direct provider contact below.
Message Our Specialists →To ensure your question is routed to the correct eligibility specialist, please utilize our secure portal. We typically respond to all organizational inquiries within **1-2 business days**.
Most community questions regarding SNAP, SSI, or Medicaid qualification are addressed in our automated navigator.
“I couldn’t get a response from the phone company, but this organization’s guide showed me exactly how to fix my verification error. Invaluable resource!”
Brenda H. Illinois Resident“Their support team walked me through the SNAP qualification process step-by-step. I’m now connected with unlimited data for $0 a month.”
David P. Florida ResidentUse our independent navigator to identify authorized providers in your area and start your zero-cost enrollment today.
Independent Vetting • Zero Cost Tool
No. Lifeline Phone Service is an independent **educational and referral organization**. We do not provide the cellular service or the hardware directly. For issues involving phone activation, technical glitches, or billing, you must contact your chosen service provider’s customer support directly.
Our team reviews all inquiries in the order they are received. We aim for a response time of **24-48 business hours**. If your request is urgent regarding eligibility, we recommend using our automated **Navigator Tool** for instant results.
