Official Program Disclosures | Lifeline Phone Service Organization

Official Program Disclosures

As an independent resource center, we are committed to ensuring you understand the federal rules, restrictions, and recertification requirements for Lifeline and ACP benefits.

Review Compliance Rules →

One Benefit Limit

Federal law strictly limits Lifeline and ACP benefits to **one discount per household**. A household is defined as any group sharing income and expenses.

  • Non-Transferable
  • One Provider Only
  • Federal Penalties Apply

Independent Stewardship

LifelinePhoneService.org is an independent information center. We are not a mobile carrier, nor are we affiliated with any government agency (FCC, SSA, or VA).

  • Educational Resource
  • Referral Service
  • Independent Audits

Active Usage Rules

Recipients must use their service at least once every 30 days and complete an **annual recertification** to maintain their monthly $0 subsidy.

  • Yearly Recertification
  • 30-Day Activity Req
  • Immediate Termination

Community Trust Data

Verified Guidance

“I didn’t know I could only have one benefit. This organization saved me from a potential compliance issue by explaining the rules clearly.”

Samuel T. Virginia
Verified Guidance

“The disclosure page is very transparent. It’s refreshing to see an organization explain exactly how they are funded through provider referrals.”

Maria T. California

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Frequently Asked Questions

We are an **independent educational and referral organization**. Our role is to simplify the qualification process, provide unbiased provider comparisons, and guide you to authorized organizations that provide the actual cellular service.

If your eligibility for a qualifying program (like SNAP or SSI) ends, you are required by federal law to notify your service provider within 30 days. Your subsidy will be discontinued, and you may be offered the option to continue service at a retail rate.